Crest

The Crest rug is crafted from top-quality New Zealand wool and showcases a 15 mm hand-tufted cut pile. Drawing inspiration from the concept of time's passing, the design features a continuous river of events captured in a still formation. The grid-like pattern, reminiscent of a calendar or timeline, displays the linear progression of days and years. However, the lines are not stiff but supple, mirroring the fluidity of time. The warm, earthy tones evoke the comforting cycle of seasons and the ever-changing colors of the natural world. Stepping onto this rug is a journey through time, a reminder of life's transient nature and the everlasting beauty of the present moment.

Vacuum once a week. Gently brush surface to remove dust. Blot with paper & remove spills immediately. Use professional carpet cleaning services only.

Conditions for Returns and Exchanges:

• Products are eligible for returns only if there is a manufacturing fault that cannot be fixed.
• To be eligible for a refund or replacement, requests for returns and exchanges must be made within 48 hours of receiving the order.
• We kindly request customers to provide multiple images: one showing the product open for damage inspection and another with the product securely packed. This step is crucial for processing the return or exchange efficiently.

Refund Processing:

• Prepaid Order Refund: Refunds for prepaid orders are processed promptly within 48 hours after the product is picked up from your location.
• COD Order Refund: Refunds for Cash on Delivery (COD) orders are processed between 8-10 working days after the product is picked up from your location. This process is initiated upon receiving your bank details. Please note that cash refunds are not provided.

• Carpet orders are delivered within 10-12 working days from the date of order.
• Carpets are carefully inspected prior to shipment, and request you to check your order upon receipt.
• If a defect is discovered, please contact our Customer Care team at +917800800366 or support@rugvine.com within 48 hours of receiving your order.
• Our office timings are 10:00 am – 6:00 pm from Monday to Saturday. (Excluding National Holidays).

Please Note:
1. The design and motif dimensions may vary according to different sizes.
2. Colors may differ slightly due to photography lighting and screen variations