Privacy
Protecting your privacy is important to Rugvine. By ensuring that you are aware of and understand the Rugvine Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.
Rugvine collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range of products and services available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, news, special offers, and other information we think you would like to hear about, including by sending you e-mail containing this information. From time to time, we may also use your personal information to e-mail or otherwise contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.
If you do not wish to receive e-mails from Rugvine, you have the ability to opt-out from doing so. You can either opt-out by checking the appropriate box when you provide us with your personal information or, if you had initially decided to receive these e-mails and then changed your mind, you can optout by following the instructions for doing so contained on the e-mail. Rugvine will honour your opt-out request within ten business days of your request.
We collect personal information about you in a number of different ways including via the Rugvine website and store the information in a database.
To save you time and make our web services even easier to use, some areas of the Rugvine website allow you to create an account using your personal information. Simply fill out a brief profile with your name, phone number, and email address then choose a password for security. We will endeavour to keep customer files up to date and accurate however you may notify us of any errors at support@rugvine.com
Rugvine works with other companies that help us provide Rugvine products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. For purposes of credit reporting and risk management we may exchange information about our customers with reputable reference sources.
Except as expressly provided in this privacy policy, Rugvine will not sell, rent, trade or assign your personal information to any third party without your explicit permission. Rugvine reserves the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of all or substantially all of Rugvine’s assets to that successor in interest or to the surviving entity in a merger or consolidation involving Rugvine.
At times we may be required by law or legal process to disclose your personal information to third parties. Rugvine uses reasonable measures to protect and keep the personal information stored in our database private. However, Rugvine cannot guarantee the security of customer account information.
Factors such as unauthorized entry or use, hardware or software failure and other factors may compromise the security of member information at any time. We therefore urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. Please contact Rugvine at support@rugvine.com for additional information about the security measures we use on the Rugvine site.
Like many websites, the Rugvine website uses “cookie” technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you, except perhaps your first name so we can welcome you on your next visit. Cookies help us understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better and more useful to you. In some of our email to you, we use a “click-through URL.” When you click one of these URLs, you pass through our web server before arriving at the website that is your destination.
We track clickthrough to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
Rugvine does not knowingly solicit personal information from children or send them requests for personal information. If you are under the age of 18, you should not furnish us with any identifiable information about yourself, nor should your parent or guardian on your behalf. Rugvine’s website contains links to other sites. Rugvine does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies before disclosing your personal information to them.
The Rugvine Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes. If you have any queries with respect to the Privacy Policy or would like to contact Rugvine with any other enquiry please send an email to support@rugvine.com